Titled ‘Puravesi Athwela’ it comprises instructions in Sinhala & Tamil to the public on how they could conveniently obtain services from the Secretariats. The services and relevant documents are explained in simple language in the handbook. The decision to release a handbook was the result of findings during anti- corruption programmes conducted by TISL at several divisional secretariat divisions when it became evident that the public are victims of corruption due to lack of awareness. It was revealed that if the public was educated on how services could be obtained, there wouldn’t be a place for middlemen to earn a quick buck. [Reprint and distribution totally prohibited without TISL permission]
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